MAUTH PORTAL
Promoting quality service delivery, transparency, responsiveness, and customer satisfaction by ensuring that healthcare services at MAUTH Yola meet established standards and public service expectations.
Monitoring healthcare service standards and promoting patient-centered service delivery to ensure efficiency, professionalism, and customer satisfaction across the hospital.
Receiving, documenting, and addressing complaints, inquiries, and feedback from patients, staff, and the public to improve institutional service delivery and accountability.
Ensuring compliance with SERVICOM principles, public service standards, and institutional service charters while promoting transparency, accountability, and continuous improvement.